You may be asked by Whizzo Software to enable full logging on your Servus tablet for diagnostic purposes. Follow the below steps to do so: 1. Tap the menu button (1) then the Advanced button (2) as shown below: 2. Tap the “Logging” button as shown below: 3. The logging dialog will appear. Make sure [...]

You may be asked by Whizzo Software to provide diagnostic information from your Servus tablet. Follow the below steps to do so. Note: You need to be on a Wi-Fi network that has a working Internet connection before proceeding. 1. Tap the menu button (1) and then the Advanced button (2) as shown below: 2. [...]

Servus Professional is designed to monitor available tablets on the Wi-Fi network and keep data synchronized across them. There can be several causes for a Servus Professional tablet to stop communicating with other tablets on the network. Make sure all tablets are on the same network Tap the clock at the bottom-right corner of the [...]

Each Servus software license is tethered to a specific tablet. If that tablet breaks, you can contact us to have the license transferred over to a replacement free of charge.

Overview We’ve tested wireless routers from most major vendors (Cisco/Linksys, D-Link, Netgear, etc.) and the most reliable one we’ve found is Apple’s Airport Extreme. It’s a bit more expensive than its competition, but the adage of “you get what you pay for” appears to be in effect here. These are not intended to be comprehensive [...]

Overview Servus can communicate with external pager systems using the PagerLink device. The two steps necessary are connecting the PagerLink hardware and configuring the Servus software with the specifics of your pager system.

Overview Servus floor plans are stored on the Whizzo servers and tied to your account. In order to load a floor plan (or reload your existing one), you will have to log in from within the Servus application itself.

Overview When a new version of Servus is released, you will need to manually download it to your device. The procedures below detail how to do it. Note that this will need to be done for each device in your Servus system.

Overview If Servus is configured to start automatically when the tablet is powered on, you will not be able to quit Servus and return to the launcher screen without disabling the Servus auto-start. You can easily determine this by tapping the home button while Servus is running. If nothing happens and Servus continues running, then [...]

Overview Servus can be configured to launch by default when the tablet is powered on. This has the added benefit of preventing the home button from accidentally being hit and returning you to the launcher screen. There are two ways you can do this, both of which assume you have already successfully installed Servus. Option [...]