Troubleshooting

How do I turn on full logging?

You may be asked by Whizzo Software to enable full logging on your Servus tablet for diagnostic purposes. Follow the below steps to do so: 1. Tap the menu button (1) then the Advanced button (2) as shown below: 2. Tap the “Logging” button as shown below: 3. The logging dialog will appear. Make sure [...]

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How do I send diagnostic information?

You may be asked by Whizzo Software to provide diagnostic information from your Servus tablet. Follow the below steps to do so. Note: You need to be on a Wi-Fi network that has a working Internet connection before proceeding. 1. Tap the menu button (1) and then the Advanced button (2) as shown below: 2. [...]

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What can I do if Servus Professional tablets aren’t syncing together?

Servus Professional is designed to monitor available tablets on the Wi-Fi network and keep data synchronized across them. There can be several causes for a Servus Professional tablet to stop communicating with other tablets on the network. Make sure all tablets are on the same network Tap the clock at the bottom-right corner of the [...]

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